Topshop Reviews

Based on 3 customer reviews from our shopper community, Topshop's overall rating is 4.67 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.7

3 Reviews

Overall Rating

5 Stars

2

4 Stars

1

3 Stars

0

2 Stars

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1 Star

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Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (3)
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RolandCarlson
January 08, 2021
"Expedited Refund pleasant"
Expedited Refund pleasant, always willing to help!!!!!!! I returned a dress and the refund was expedited very quickly once the dress was received. I ordered stuff online and when the items arrived there were horrible like they were made by a learner dressmaker I was very disappointed by the quality of items I’ve ordered. One dress arrived with a broken zipper, and all my items were drenched with a nasty smell that my mom commented that maybe rats pissed on the box while it was in the warehouse. Another dress that looked pretty on the website looked like a costume and it gave me a severe skin reaction The quality is very poor. I received items that looked nothing like the pictures on the website. I want to return this dress Tried to contact them by email but got no reply i was looking for the customer service number I went on the internet started doing my research and finally, I found this number which was +1-three one two four eight eight one zero nine 6- i called that number when my line was connected they helped me some with instructions so that I returned garbage to the company and got my penny back from them Especially to customer service for helping me with my query. Much appreciated. No hassles.Thanks so much
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tinylion503
December 07, 2020
"Topshop is great!!"
I went to the big Topshop store in the Bullring - Bham last week and was taken back by how helpful the staff team were and their positivity and pride of the store. What a lovely experience. A big thank you to Olivia, James and Habe. Very professional and helpful and they have every reason to be proud of that store.
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Cody.Barrett
November 17, 2015
"I'm very pleased!"
TopShop has really nice staple pieces to go into autumn/winter. Their long sleeve top, my current fave, is good to wear alone or to layer under other clothing. Ordered a black as well as the red. Love them both. Nice, comfortable material. Fits my bump perfectly and gives a really nice silhouette. Will last me throughout my pregnancy I'm sure, as it is a lovely stretchy material. I'm very pleased!
Questions & Answers
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I live in canada. how long would it take to get my order

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I also bought adultelectric tricycle scooter,i gave up one of my prescription medicationsfor it.stealing from disabled people is even lower than low!!

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I ordered one of your folding tricycles for adults about a month ago. i paid topshop $70.00 for it & haven't heard anymore from you. where is it?

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FrancesOwens
August 18, 2019

“I ordered the same thing on June 12,2019. I have never heard from them. I tried email, calling NOTHING! They charged my account $70 . Ripped off”

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I need to return a pair of boots i bought and i don't like them. i am confused how to send them back foot a refund. please help. i am in the us.

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JeffFox
August 09, 2019

“Well I send my items back using the shipping label which was provided in the box. I never got refund. I will say don't bother. They are out of business in USA and they obviously don't care anymore.”

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I live in canada. 3 weeks and counting have passed and i still don't have my order. what should i do ? i've tried 3 times to contact the customer service team and they never replied. should i wait ? should i ask for a refund (how?) ?

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